SELLING CONDITIONS

1. Scope and Object of the General Store Conditions

These General Conditions are intended to regulate the terms and conditions governing the provision of the UTILINX Online Store. The Service consists of providing, through the address www.utilinx.pt for access to the Online Store, which, in addition to providing information regarding a set of products, allows the User to electronically order the products disclosed therein, under the terms and conditions. described herein.


2. Orders

2.1. Ordering products must be made by Users 18 years of age or older. The elements and information transmitted by the User will enjoy full legal effects, acknowledging the User electronic purchases, and can not claim the lack of signature for breach of obligations assumed.

2.2. The Customer must place their orders online at www.utilinx.pt and whenever questions persist, contact the store by email: geral@utilinx.pt.

2.3. Orders must be placed by 5:30 pm so that they can be shipped on their business day. Otherwise, they will be sent for distribution the next business day. Orders placed during the weekend and public holidays will not be processed until the next business day. 

2.4. If the product reference is not available in the online store, you can contact UTILINX at geral@utilinx.pt and request information about a possible pre-order. In these situations, the customer must make the advance payment of 25% of the total value of the articles.


3. Delivery Modalities

3.1. Orders will be shipped to Mainland Portugal / Islands and International Territory via CTT EXPRESSO, DHL or GLS, as the customer chooses. 

3.2. You must ensure that someone is available at the address indicated when ordering to receive it. 

3.3. UTILINX does not have a delivery scheduling service, which is the full responsibility of the carrier.


4. Shipping costs

4.1. When ordering more than one product, shipping charges will apply only once.

4.2. We offer the value of postage to be delivered to mainland Portugal whenever the value is equal to or above 150 €.

4.3. Orders placed in both European Union and non-European Union countries assume, at the time of checkout, the amount of postage based on the country selected.


5. Payment

5.1. The UTILINX Store offers three payment methods: ATM Reference, Paypal or Billing.

5.2. All purchases made at the UTILINX Store are required to be paid at the time of purchase and in full, except in the case of shipping.


6. Prices

6.1. Prices must be in euros and include VAT applicable at the rate in force.


7. Exchange and Refund

7.1. UTILINX do not make exchanges or refunds of the products, except in case of proven damage. 

7.2. In this case, the customer must send the product concerned and after verification and confirmation of the reported anomaly, will be contacted for their refund.

7.3. The warranty on our products is no longer valid once the seals are removed.


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